FAQ

ARE YOUR CANDLES NATURAL? 

Yes

The majority of candles sold in the UK are made from paraffin wax and synthetic fragrances. These have been shown to release an alarming range of  substances that can be problematic to health.
Only natural ingredients are used in HOOF & PAW candles. No paraffins or toxins are used which are toxic to ourselves and the environment, just 100% eco soy wax and essential oils.

Only 100% natural essential oils are used in HOOF & PAW candles which have a positive, therapeutic effect on our wellbeing.

Only natural crystals are used which capture their extraordinary energy and in turn enhance your well-being. 

HOW DO I MAKE THE MOST OF MY CANDLE? 

Burn your candle for at least 2 hours to gain the maximum effect, once your candle has reached it's full burning pool, burn for no longer than 4 hours. Trim the wick to about 1cm before lighting and do not relight when the wax level is less than 1cm. Never leave a burning candle unattended. Keep out of the reach of children and pets. Always leave at least 10cm between candles. Do not burn on or near anything that can catch fire.

DELIVERY

We deliver all over the UK, USA, Canada & Australia using Royal Mail. Shipping quotes are issued at check out. If you have any queries regarding shipping do get in contact. 

BESPOKE CANDLES 

HOOF & PAW also create bespoke candles for Birthday's, Anniversary's, Christenings as well as Wedding favours. 
Please send Madeleine your requests or ideas through to contacthoofandpaw@gmail.com

CAN I GET A REFUND? 

Yes but please let me know within 7 days of receipt of item and provided the candle hasn't been lit and remains in it's original packaging. Bespoke candles are not refundable and shipping costs are at customers expense. Email Madeleine with any queries on: contacthoofandpaw@gmail.com

PARTNERSHIPS

If you are a store and would like to stock HOOF & PAW candles, please contact Madeleine: contacthoofandpaw@gmail.com